Portland Airport Guide

The following is an overview of how to locate your reserved transportation vehicle for arrivals at PDX (see "PORTLAND AIRPORT RATES").

(please print for reference) 

PDX arrivals meet their chauffeur & vehicle at ground transportation; at the 'Reserved Vehicles' area, located just outside of the baggage claim area on the lower level roadway. Follow the 2 steps below:

1.    Exit the terminal through the baggage claim.

2.    Cross to ‘Island #3’ to get to the 'Reserved Vehicles' area and to your awaiting chauffeur & vehicle, a 1 minute walk.  (see PDX Terminal Map.)


For first time customers, the passenger's name will be displayed on a sign at the vehicle. If you have problems locating the 'Reserved Vehicles' area, ask a Traffic Assistant or the information booth at commercial lane #4, or call Astra directly at 503-539-5531. 

Note: Always telephone Astra at the airport if for any reason your vehicle has not arrived or you have been delayed.