Terms and Conditions

 

                  Astra Limousine and Town car Service:

                               Terms and Conditions

 

When you reserve a date, it is required for you to agree with, or sign the following contract:

 

ASTRA LIMOUSINE will strictly enforce State and Federal Laws and will maintain a zero tolerance compliance policy that no alcoholic beverages can be consumed or used by any person not of legal drinking age. All U.S. law enforcement agencies have absolute power to stop any motor vehicle for administrative searches. If contraband is aboard, even in negligible quantities without the chauffeurs’ knowledge, they can seize and forfeit this vehicle to a local government agency. All law enforcement agencies are aggressively enforcing this policy. Therefore no person will bring contraband aboard vehicles that are owned or operated by ASTRA LIMOUSINE. ASTRA LIMOUSINE will not be responsible for injuries that may occur due to horse playing while the vehicle is in motion or at a standstill. The purchaser is responsible for his or her guests.

AT THE CHAUFFEUR’S DESCRETION, THE PURCHASER AGREES TO BE FULLY LIABLE FOR ALL CHARGES THAT MAY INCUR.

(1) $ 20.00 per broken glassware, $ 45.00 per damaged DVD

(2) $100.00 minimum for extensive cleanup (spills, etc.)

(3) $150.00 detailing and wax (due to sickness-exterior)

(4) $175.00 shampoo and disinfecting (due to sickness interior)

(5) $200.00 minimum for each burn hole, rip or tear to upholstery

(6) $200.00 minimum for each act of vandalism

ASTRA LIMOUSINE recommends that all and any personal valuables be removed from the vehicle when unattended. We will not be held responsible for any lost, stolen, or damaged articles. ASTRA LIMOUSINE reserves the right to terminate this or any other contract for noncompliance of the above requests, especially if renters do not follow chauffeurs requests in order to obey the rules in this contract. No smoking is allowed in our vehicles. No cancellations (unless 7 days prior to reservation date). If the purchaser decides to cancel a reservation, a cancellation fee may occur. No personal or business checks will be accepted. Like in all contracts, the rental contract between the mentioned person as renter and ASTRA LIMOUSINE AND TOWN CAR SERVICE is made with the information and the terms given to us. All of the given information from the renter is binding and cannot be changed without ASTRA LIMOUSINE’ acceptance.  Proof of identity of the purchaser using said credit card must be supported by the signed contract / credit card authorization via fax or in person. At time of pickup we need the credit card, state identification of the purchaser that authorizes the transaction for the signed contract. If the purchaser cannot provide all of the above items at the time of pickup, ASTRA LIMOUSINE will not start the job, as we have no proof of the legal possession of the credit card. Therefore the risk of not getting paid will give us the right to cancel. The purchaser is still fully responsible to pay the total amount as he failed to provide the above requirements.

ASTRA LIMOUSINE cannot guarantee the availability of overtime. It is of particular importance that the purchaser makes allowances for anticipated delays and adheres to the agreed time schedule. Transfer jobs are priced for immediate pickup/drop-off, no wait time is included. Base price is for simple transportation. The overtime will be billed by hourly rate. If customer fails to show at designated pick up location and does not inform office and/or driver, the full amount of contracted time will be charged. The purchaser authorizes ASTRA LIMOUSINE to charge any additional charges after they have rendered services to the purchasers’ credit card as supplemental charge. A 20% gratuity will be added to your total charge. If cash payment is selected, the payment is due at the beginning of the rental time. Customer agrees to have ASTRA LIMOUSINE get an authorization for the above credit card and amount, for the event stated above.

 I am satisfied with the terms and conditions above and fully understand and agree. Since ASTRA LIMOUSINE offers high-tech-equipped vehicles, sometimes heat and excessive use of all power-operated equipment might be subject to temporary failure. This will of course not interfere with the safety of the vehicle itself and therefore will have no effect on continuing or paying of the contracted trip. ASTRA LIMOUSINE guarantees, that all our vehicles are constantly checked to keep the highest possible standards and eliminate such failures as much as possible. ASTRA LIMOUSINE agrees to send the requested vehicle as offered in the contract. We have the right to upgrade the vehicles or switch the vehicles in case of emergency breakdown or if vehicles were in accidents. As stated, this will only happen in emergencies, and to upgrade, never downgrade. If no upgrade is available, ASTRA LIMOUSINE gives the customer the right to downsize the vehicle and receive additional discounts if wanted. Customers therefore accept that replacement limousine may be substituted if contracted limousine becomes unavailable for any reason. If any of our above guarantees or contracted terms cannot be met due to conditions outside of our control, including weather, accidents and any other acts of god, we will use our best efforts to notify the customer of these conditions and resulting delays or changes.

 

I agree to all of the above.

 

Signature ________________________________________

Full Name - PRINT _________________________________

Date _____________________________